Return Policy


At Fulcrum Coffee, our goal is to provide our community with impeccable service, delicious coffee, and the highest quality of goods. We want you to be happy.

If merchandise (non-perishable), apparel, and/or brew equipment is broken or defective upon arrival, you may return or exchange the product within 30 days from purchase. If you want to make a return on merchandise (non-perishable), apparel, and/or brew equipment that is not broken or defective, the product must be unused, in its’ original packaging and returned within 30 days from purchase.

We will be happy to give you a store credit if you are not satisfied with your coffee and wish to return it. If you have purchased coffee beans from Fulcrum Coffee and are not satisfied or if you have purchased a coffee subscription and wish to cancel the remainder due to dissatisfaction, please email support@fulcrumcoffee.com and a Fulcrum Coffee representative will get back to you with further information.